Frequently Asked Questions (FAQs)
Q) How is coaching different from training?
A) Coaching takes the same rules and concepts that are part of a good training program but applies it to the individual and starts with their goals and objectives in mind. The skills are taught based on the needs of each candidate. At the same time, the feedback is very targeted and focused on the needs of the individual. There is no course catalog because the training is focused on gaps and areas of improvement more than on preset schedule.
Q) Is there a real set of skills or just some one-on-one time?
A) The RPS coaching program consists of a set of skills focused on that every candidate should learn. The approach and the order of the training is what will vary compared to a predefined syllabus of learning.
Q) How can I fit all of this into my already busy schedule?
A) A big portion of the RPS improvements are that you gain a better grasp on your time and how you spend it. By going through the program, you set aside time to work through the steps and end up with better management of your own time. More time can never be “found” but you can make time by improving how you prioritize activities and how effectively you execute those activities. Discipline and focus also increase which drives to better results in less time.
Q) How can I afford all of this on a limited budget?
A) Saving money by skipping car maintenance costs far more in the long run. It is the same with professional development and investment in your business. Time spent in making strides in our professional lives is a must have expense in everyone’s budget these days. With the pace of change increasing, you have to be prepared to invest in yourself or be ready to lose income and opportunities in the long term. The question is not “can I afford it” but “can I afford not to”. RPS programs are designed to pay for themselves in both, real-dollar value as well as quality of life for you and your team.
Q) What are your credentials?
R) RPS training is based on research of success models dating back over 100 years and built from 20 years of professional experience. Trained in management, communication, process and quality improvement and proven experience in the business and government sectors, coaching is gone from theory to application. This is not about who is the smartest (many RPS clients are gifted and successful in their own right). This is about having an experienced professional review from a non-biased expert in business. The RPS founder has his bachelors in technology management, PMP certification, and experience in several of the leading process improvement tools.
Q) Are you a life coach?
A) No. Life coaching is a field that generalizes in a wide area of personal improvement areas. The RPS processes are focused with a single-minded commitment to making work a better experience for the whole organization. In doing that we focus on leadership, management, customer service and communication at all levels. There are many critics to the Life Coach industry, but we choose to leave that for each individual. What you will find different from many of those programs is the hard science approach to management and practical methods used in teaching them.
Q) What’s the difference between management training and leadership training?
A) Both Leadership and Management are real skills with their own distinct set of abilities, but at the same time are interwoven. A top rate leader may not make a top rate manager but will need to be able to manage in certain areas. By the same token, a top manager may not be the best leader in a group but they can learn to incorporate leadership in how they manage. At RPS, we help you identify which is at the center of your style and develop the skills to maximize your effectiveness.
Q) What can you do that our in-house trainers can’t?
A) We have a great deal of respect for the work of the corporate trainers and enjoy supporting their efforts. Some office trainers can teach the soft skills are part of their programs but most focus on the hard skills such as office products, policies and systems. The leadership and management skills as well as process improvement are a special subset of skills and that’s all we do. We complement the training you already have in house with that unique skillset and will even train your trainers so you can foster your own program – saving you time and money as you scale up the programs. Once in place, there are no licensing fees to continue your own programs.