Radiant Professional Services

Bright Ideas for Leadership

Month: July 2015

Full of Hot Air

There is a great story that demonstrates the fragile nature of communication. The utility of this story is that it has been told many dozens of ways substituting political parties, various career types, schools and so forth in its punch line. You may have your favorite personalities, and that is part of what makes it […]

Ball Field Lessons in Listening

It is the simple things in life that can carry some terrific examples of human processes. To understand how to be a better listener, for instance, we learn volumes from attending to a baseball game and watching the catcher. Sometimes thought of as a boring job, the catcher’s typical posture is squatting behind home plate […]

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